Nokia Service Policy

Congratulations on the purchase of your new Nokia phone. Please show this card along with the proof of purchase to care center. Refer to the Manufacturer's Liteited Warranty in the user guide for complete terms.


The Warranty period starts on the date the Product is sold to an end user for the first time, as evidenced by the original proof of purchase. Manufacturer warrants that the Product is free from defects in materials and workmanship ("Defect") for

(i) Twelve (12) months for the main device including non-user-replaceable

Batteries, except for the Covered Country listed below where, Twenty-Four (24) months is applicable for the main device; including non-user-replaceable Batteries.

(ii) Six (6) months in Bangladesh for all user-replaceable batteries, covers, cables,

Chargers, headsets and any other accessory included in the sales package of the main device.

What the warranty does not cover

Manufacturer does not provide any warranty for the following:

1 User guides;

2. Any (i) third party software, settings, content, data, or links installed or downloaded onto your Product at any time, or (ii) Manufacturer and third party services or enabling clients even if preinstalled by Manufacturer (please read the terms and conditions that may accompany the services as those will define your rights and obligations);

3. Any (i) normal wear and tear, (ii) reduced charging capacity of the battery resulting from its natural end of life,

(iii) Pixel defects in your Product's display that are within the scope of industry standards,

4. SIM card and/or any cellular or other networks or system on which your Product Operates; or

5. Errors or damage caused by: (i) misuse or not using your Product in accordance

with the user guide, such as (but not limited to) if the Product has been exposed to liquid outside of the approved levels, extreme electromagnetic field (such as damages caused by microwave oven), dampness, extreme thermal or environmental conditions or to rapid changes in such conditions, corrosion, oxidation, spillage of food or liquid, or influence from chemical products, (i) using your Product with, or connecting it to any product. accessory, software, or service not manufactured or supplied by Manufacturer, (in) any products combined with your Product by a third party, livl damage on errors caused by hacking, cracking, viruses, or other malware or by unauthorized access to services, accounts, computer systems, or networks, or Mother acts beyond Manufacturer's reasonable control

Warranty Card

If you need assistance after buying this phone, please contact the store from where you bought it for help and advice. You are requested to keep your receipt as proof of purchase for warranty purposes. Refer to the product user guide for the Warranty terms and conditions.

After Sales Service

Once the warranty period has expired, if you need any assistance on your purchased phone, please contact your nearest Nokia authorized service center for help & advice. Check the below Nokia authorized service center addresses to find the nearest location. **The list of Nokia authorized service centers may change without prior notice. For the latest list, please visit